Book with Confidence- clean & safe

Book with Confidence- clean & safe

Here at Flag & Castle House we want to reassure guests that we take their health and safety very seriously. We are therefore implementing a range of measures which will keep you, and us, safe.

Good Practice– A hand sanitising station will be provided at our entry/exit and we request that all guests sanitise upon entering and leaving the building.

Our check in process will allow for a reduced contact experience and all surfaces, door handles and equipment will be regularly sanitised throughout the day.

Every guest bedroom and en-suite will be fully sanitised before each stay. All surfaces are thoroughly wiped down and cleaned prior to your arrival. Bed linens and towels are professionally washed at a temperature above 60 degrees. All toiletries and consumables are replaced before each stay. All en suites will be provided with hand sanitiser. TV remote controls will be placed in individual hygiene bags and will be changed between guest stays.

Daily housekeeping will only be available on request.

Breakfast– We have reconfigured our breakfast room to ensure that social distancing can be adhered to. We will take necessary measures to maintain minimum contact. Breakfast service will continue to be offered to order. We will adapt our buffet service so each table has a mini personal selection to choose from. Tables will be sanitised between settings.

Guest Health-It is essential that you do not travel if you are unwell or are demonstrating and Covid symptoms (fever, cough, loss of smell). If you are worried about any symptoms ahead of your stay, please contact us and we will move your booking. If you develop symptoms during your stay with us we expect you to immediately head home to self isolate and get yourself tested.

Should you have any further questions or concerns please get in touch at booking@flagandcastle.com.

Sean and Lauren O’Connor

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